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Accessing TerraStride Pro

How do I access TerraStride Pro?

What browsers can I use to access TerraStride Pro?

Do I need an account to view a TerraStride Pro map?

Will my ability to view another person’s map expire after a certain time period?

Can I edit someone else’s a map?

What if I still need assistance?

Viewing Maps

How do I view a list of all of a user’s maps?

What is a map object?

What is the Map Object Information Panel?

What is the Map Information Panel?

What can I do with each tab in the Map Information Panel?

Contact Information

Details

Media Tab

List Tab

Filters Tab

Layers Tab

Files Tab

Stats Tab

What are Map Tools?

How do I use the Map Tools?

Share

Help and FAQ

Print PDF

Navigate

Measure Distance

Location/Elevation

Base Maps

Zoom In/Out

Home

I am having trouble viewing a map. Who should I contact?

Account Creation and Management

What can I do with an account?

What is the difference between a Free and Premium Account?

Can I generate and print pdfs of maps from Free Accounts?

Can I download and use TerraStride Pro Mobile with a Free Account?

How do I register for an account?

Where do I log in to my TerraStride Pro account?

How do I edit my account information?

Who can edit my account?

Who can see my account?

How do I change my password?

I have forgotten my username and/or password. What should I do?

Can I view and edit TerraStride Pro maps from a mobile device?

Can I change my username?

Does TerraStride offer corporate TerraStride Pro subscriptions?

How do I cancel my Premium Account?

What do I do if I still need assistance?

Premium Account Management

What can I do with a Premium Account?

Why is it important that viewers can see my maps’ objects and media?

What is the difference between a Free and Premium Account?

Free Accounts

Premium Accounts

Can I upgrade or alter my subscription to a Premium Account?

Purchasing a Subscription to a Premium Account

How do I purchase a subscription to a Premium Account?

How much does a subscription to a Premium Account cost?

What are subscriptions to Parcel Overlays?

Do I need a Premium Account to purchase Parcel Overlays for one or more states?

Can I purchase a corporate account in which I administer multiple brokers’ accounts?

Payment Information

What eCommerce platform does TerraStride Pro use?

What payment methods does TerraStride accept?

How do I update my payment information?

Who will have access to my payment information?

How secure is my payment information?

Creating a New Property

How do I create a new property?

How do I locate my property?

How do I create a property boundary?

Can TerraStride Pro help me create and edit maps?

How do I convert legal descriptions into boundaries?

How do I upload and download files from other mapping systems?

Editing Map Objects

What is a map object?

What is the Map Object Editing Panel?

What are Editing Tools?

Who can access the Editing Tools?

What is the function of each Editing Tool? How do I use it?

Draw Polygon

Draw Line

Place Marker

Modify Map Feature

How can I add, edit, or delete the information or media associated with a map object?

How do I attach a video to a map object?

How do I change the color of a map object?

How do I change the opacity of a line or polygon?

Can I edit a polygon or a line after I draw it?

Editing Layers

What is a layer?

What is the Parcel Overlays Layer?

What is the Federal and State Lands Layer?

How do I create a Custom Layer?

How do I assign a map object to a layer?

How many layers can a map object be assigned to?

How do I rearrange the order of the layers?

How do I edit a layer’s name?

How do I delete a layer?

Will I lose assets associated with a layer if I delete the layer?

Sharing Maps

How do I share my maps?

What will a viewer be able to see?

How do I add my contact information to a map?

Can I change my contact information for individual maps?

Can I manually set the acreage for a map?

Who can edit my maps?

If I edit my maps, will I need to issue new links for the most recent versions?

How do I give a virtual tour of a map?

Closing and Deleting Maps

What is the difference between a Open, Private, and Closed map?

How do I close a map or make it private?

What happens when I close map?

Can I reactivate a closed map?

How do I delete a map?

Accessing TerraStride Pro


How do I access TerraStride Pro?


To access TSP, you must be connected to the internet. You can access TSP and view and edit maps from any device - desktop or mobile - with internet access.


To view a map that has been shared publicly or with you in particular, enter the map’s URL into your browser either by copying and pasting the address there or by clicking a link to the map. To access and edit the maps that you own, log in to your account.


What browsers can I use to access TerraStride Pro?


TerraStride Pro is optimized for the most recent versions of Google Chrome, Safari, Firefox, and Internet Explorer 11; however, we recommend that you use Chrome, Safari, or Firefox to edit maps. You can download Chrome HERE and check whether your browser is up to date at browsehappy.com.


Do I need an account to view a TerraStride Pro map?


Anyone may view a TerraStride Pro map provided that they have access to it through a link or the map’s URL. Only account owners can create and edit maps.


Will my ability to view another person’s map expire after a certain time period?


You can view the most updated version of a map at any time, so long as the map’s owner has shared that map publicly or with you in particular. Once the owner closes the listing, you will no longer be able to view the listing.


Can I edit someone else’s a map?


Only if you have access to their account. Multiple users can access a single account and simultaneously create and edit maps if they have the account’s login credentials. Registering for an account and creating and sharing maps are free. See the Accounts section for information about setting yours up today.


What if I still need assistance?


Contact support@terrastride.com. We’re here to help!


Viewing Maps


How do I view a list of all of a user’s maps?


Click the back button in the top left of the Map Information Panel. If you are a viewer who is not logged into the account that owns the map, this will pull up a list of that account’s public maps, or if you are logged into the account, it will take you to the Maps Page.


What is a map object?


A map object is a polygon, line, or point asset that you add to a map. These objects can contain information and media about the specific asset. For example, you may draw a timber stand (polygon) and post its stocking table and a video of its last cruise, or you may mark a lodge on the map and include information and images about the ranch.


What is the Map Object Information Panel?


The Map Object Information Panel is the window that appears when you click on a map object, such as a road or structure. It displays the information and media associated with that object.


What is the Map Information Panel?


The Map Information Panel is the large window located in the top left corner of a map view. The panel displays media and information about a map and its objects.


What can I do with each tab in the Map Information Panel?


Contact Information


This section displays the location, acreage, and price of the property and contact information for the map owner. You can click on the contact information to email or call the map owner directly from the map.


Details


Click on “Details” to read a description of the property and see more contact information. A map owner can edit this section on the Property Settings page, which can be accessed by clicking the gear icon in the Map Tools.


Media Tab


Click on a picture or video to enlarge and view it. The map asset that the picture is connected to will be indicated on the map. Click on the left or right arrow to continue scrolling through the pictures and videos. Click the “x” in the top right corner of the map view to close the enlarged media and return to the map.


List Tab


The List tab displays each map object associated with a property. Click on the name of the particular map object that you wish to view. The map will center on the map object, and the Map Object Information Panel will appear.

Filters Tab


To hide all map objects and boundaries, click “Hide All.” To view specific types of map objects, click one or multiple boxes on this list of map objects to turn them on or off. Click “Show All” to view all boundaries and map objects associated with the property.


Layers Tab


To see what map objects a layer contains, click on its name. The list of map objects will appear below it. Mouse over them to highlight them on the map, and click on any of them to bring up their Map Object Information Panel. Click the name of the layer again to hide the list of map objects. To hide the map objects associated with a layer, click the checkbox to the right of the layer name. To unhide them, click the checkbox again. When a broker exits a map when a layer is hidden, that layer will be hidden by default when a viewer opens the map. Likewise, all unhidden layers will be shown by default.


Files Tab


Click on a file to access it.


Stats Tab


Choose the “Stats” tab to view a property’s stats, such as total acreage, total water area and total timber area.


What are Map Tools?


Map Tools are a series of buttons in the upper right hand corner of the map view. They enable map owners and viewers to navigate maps and view information about properties, such as areas, distances, and elevations.


How do I use the Map Tools?


Share

The Share button allows map owners and viewers to copy links to the map, copy HTML code to embed maps into websites, and share maps on Facebook and Twitter.


Help and FAQ

You are here.


Print PDF

Print PDF will allow a user to take a screenshot of the map, choose a base map and zoom level, and print the map.


Navigate


Click the hand icon to navigate the map. Use this default mode to select and view assets and move throughout the map.


Measure Distance


Use the Measure Distance tool to measure the distance between two or more points on the map. Click the ruler icon and select the starting point. Single click to add the first and intermediate points. Double click to add the last point, end the measuring process, and display the distance.


Location/Elevation


Use the Location/Elevation tool to show the latitude, longitude, and height above sea level of a single point on the map. Click the compass icon and then click the point on the map which you wish to measure location and elevation.


Base Maps


You may choose from a variety of base maps. To open the list of base maps, click on the globe icon. Users can set the default base map by selecting a base map and copying and sharing the map’s URL.


Zoom In/Out


Click the “+” icon to zoom in, and the “-” icon to zoom out. You may also use the scroll tool on your mouse (if applicable).


Home


Click the home icon to return to the initial view of the current map that you are accessing.


I am having trouble viewing a map. Who should I contact?


If you experience any technical difficulties while trying to view a map, check to make sure you are using an approved browser on a desktop or laptop. TerraStride Pro is optimized for Chrome, Safari, Firefox 13, and Internet Explorer 10 and 11. However, we recommend that you use Google Chrome to access TerraStride Pro. You can download Chrome HERE. If you are still having trouble, please contact support@terrastride.com.


Account Creation and Management

What can I do with an account?


TerraStride Pro is free to use. Anyone may register an account on TerraStride Pro and create and share maps for free. However, there are two types of TerraStride Pro accounts: Free and Premium.


What is the difference between a Free and Premium Account?


Both Free and Premium accounts allow users to create and share an unlimited number of maps and fully use TerraStride Pro. The difference between these account types is how their maps appear when shared. Maps shared from Free accounts only display property boundaries and statistics. Maps shared from Premium accounts display all map objects, media, and documents that the account owner has added to them.


For more information, see terrastridepro.com/pricing/.


Can I generate and print pdfs of maps from Free Accounts?


Yes. Both brokers and viewers can generate and print maps shared from Free Accounts, but only those maps boundaries will appear.


Can I download and use TerraStride Pro Mobile with a Free Account?


Yes. You can download and fully use TerraStride Pro Mobile with either a Free or Premium account. TerraStride Pro Mobile is free.


How do I register for an account?


To register for a free TerraStride Pro account, visit www.terrastridepro.com and click “Register” in the top navigation menu.


Where do I log in to my TerraStride Pro account?


To log in to your TerraStride Pro account visit www.terrastridepro.com and click “Login” in the top navigation menu. Multiple users who are using the same account will need to sign in with the same login credentials.


How do I edit my account information?


Once you are logged into your account, go to the Account Settings Page by clicking the gear icon in the header menu on the Maps Page.


Who can edit my account?


Anyone with access to the account. You may give access to your account by sharing your username and password. Anyone can view a map that you have shared without the ability to edit it.


Who can see my account?


Anyone with the URL to your Maps Page or any of your maps can access your public profile information and all of your maps.


How do I change my password?


To change your password, click the gear icon on the Maps Page and click “Account Settings.” Visit the “Change Password” tab to change your password.


I have forgotten my username and/or password. What should I do?


If you have forgotten your username, check the original confirmation email TSP sent to you, which contains your username. If you are unable to find your confirmation email, please e-mail us at support@terrastride.com. If you have forgotten your password, please click “Forgot Password?” on the TerraStride Pro Login page. You may change your password at any time by visiting “Change Password” under “Account Settings.”


Can I view and edit TerraStride Pro maps from a mobile device?


Currently, users and viewers can access and/or edit TerraStride Pro maps on any mobile device using Chrome, Safari, or Firefox. To enhance this experience we are releasing TerraStride Pro Mobile. It will be available to download for free on the Play Store for Android devices on Tuesday, May 12th, and on the App Store for iOS devices on Friday, May 29th.


Can I change my username?


Yes, access Profile Settings by clicking the gear icon in the upper right corner in the Maps Page.


Does TerraStride offer corporate TerraStride Pro subscriptions?


Yes. For information, please contact sales@terrastride.com.


How do I cancel my Premium Account?


To deactivate your subscription to a Premium Account, click the gear icon on the Maps Page and click “Subscription Settings.”


What do I do if I still need assistance?


Contact support@terrastride.com. We’re here to help!


Premium Account Management


What can I do with a Premium Account?


Both Free and Premium accounts allow users to create and share an unlimited number of maps and fully use TerraStride Pro. The difference between these account types is how their maps appear when shared. Maps shared from Free accounts only display property boundaries. Maps shared from Premium accounts display all map objects, media, and documents that the account owner has added to them. Both brokers and viewers can use TerraStride Pro Mobile and generate and print maps shared from Free Accounts, but only those maps boundaries will appear on these PDFs.


For more information, see terrastridepro.com/pricing/.


Why is it important that viewers can see my maps’ objects and media?


If you are using TerraStride Pro for limited or personal reasons, you may not need to share your maps with other people. In this case, a Free Account should serve your purposes. However, if you are using TerraStride Pro to market properties or collaborate on maps, a Premium Account will enable you to share your maps and their map objects with others. If you are planning to send maps to a prospect or colleague, post them to a website, or add them to listings on a multiple listing service, purchasing a Premium Account is the best strategy.


What is the difference between a Free and Premium Account?


Free Accounts


Premium Accounts


Can I upgrade or alter my subscription to a Premium Account?


Yes, you may upgrade or alter your subscription at any time. To do so, visit “Subscription Settings” on the Maps Page. Upgrades will take effect immediately, while terminating a Premium Account will take effect at the start of its next billing cycle. When you deactivate your subscription, you will not lose access to your account or maps; however, viewers will no longer be able to see map objects and media on the maps that they have access to. You will receive an email confirming an upgrade or alteration.


Purchasing a Subscription to a Premium Account

How do I purchase a subscription to a Premium Account?


You may purchase a subscription at any time. Once you have a free account, go to your Maps Page and access Subscription Settings by clicking the gear icon in the upper right hand corner. Click “Subscribe to TerraStride Pro.” You will receive a confirmation email upon the successful purchase of your subscription. Your username and password will remain the same.


How much does a subscription to a Premium Account cost?


$499 per year.


What are subscriptions to Parcel Overlays?


TerraStride Pro offers Parcel Overlays for the majority of counties in the United States. Brokers can leverage Parcel Overlays to look up ownership information and quickly save boundaries to a map, saving hours of time each week. Brokers with either Free or Premium Accounts can leverage parcel overlays for individual states at $149 per year.


Do I need a Premium Account to purchase Parcel Overlays for one or more states?


No. You change purchase and use Parcel Overlays for as many states as you wish whether you are using a Free or Premium Account.


Can I purchase a corporate account in which I administer multiple brokers’ accounts?


Yes. For information on structuring a corporate account, please contact sales@terrastride.com.


Payment Information

What eCommerce platform does TerraStride Pro use?


TerraStride uses Stripe as its eCommerce platform. For more information about Stripe, click HERE.


What payment methods does TerraStride accept?


TerraStride accepts all major credit cards.


How do I update my payment information?


Visit Subscription Settings by clicking the gear icon in the upper right corner of the Maps Page.


Who will have access to my payment information?


Only you, the account owner, and Stripe, our payment processing partner, will have access to your payment information.


How secure is my payment information?


TerraStride uses Stripe to manage all of its transactions. Please visit https://stripe.com/ for more information about Stripe.


Creating a New Property


How do I create a new property?


To create a new property, visit the Maps Page. Click “+New Property” in the right-hand side of the page. The property name and contact phone number and email address are required fields.


How do I locate my property?


By entering the address or lat/long when creating a new property, the map will center on that location. The Longitude and Latitude fields will be automatically populated after you enter the address.If you do not enter an address, TerraStride Pro will open a map on your current location, and from there you can find your property on and draw or import its boundaries.


How do I create a property boundary?


TerraStride Pro supports three ways to create map boundaries:


  1. The Parcel Overlays layer, when purchased and available, will display all of a county's parcels. Users can find the parcel for their listing, select it, and save its boundary to the map. This is the fastest way to create a property boundary.

  2. Users can import a KML, KMZ, or shape file from another system, such as Google Earth Pro or ArcGIS.

  3. Draw the boundaries using the “Draw Polygon” editing tool. You can edit a Boundary or any line or polygon once it is has been created using the Modify Map Feature tool.


Can TerraStride Pro help me create and edit maps?


Yes. We offer services for creating and managing through our network of partners. Contact sales@terrastride.com for more information.


How do I convert legal descriptions into boundaries?


Either draw in the boundary using PLSS base layer or use one of TerraStride Pro’s partners to help. Our partners can take the legal descriptions that you send them, double check their accuracy, and convert them into boundaries on maps that they create on your TerraStride Pro account. Contact sales@terrastride.com for more information.


How do I upload and download files from other mapping systems?


You can import KML, KMZ and shape files and export KML files from TerraStride Pro. Go to the “Property Settings” page for a map and click on the appropriate tab.


Editing Map Objects

What is a map object?


A map object is a polygon, line, or point asset that you add to a map. These objects can contain information and media about the specific asset. For example, you may draw a timber stand (polygon) and post its stocking table and a video of its last cruise, or you may mark a lodge on the map and include information and images about the ranch.


What is the Map Object Editing Panel?


When you first create a map object or click on the pencil icon in the bottom right corner of a Map Object Information Panel, a window will appear that will enable you to add information and media to the map object and associate it with a layer.


What are Editing Tools?


Editing Tools enable you to create map objects. They are a series of buttons in the top right corner of a map view that appear alongside the Map Tools. They only appear when the owner of an account is logged in and viewing one of the maps associated with the account.


Who can access the Editing Tools?


Only the account owner can access the editing tools. Viewers who are not logged into the account that created a map will not be able to access the Editing Tools or make any changes to either the account or map.


What is the function of each Editing Tool? How do I use it?


Draw Polygon


Use the Draw Polygon tool to draw property boundaries, as well as boundaries for bodies of water, timber tracts, food plots, fields, etc. To draw a polygon, click the polygon icon. Single click to add the first point on the polygon’s perimeter, and single click to add additional points. If required, you can navigate while drawing a polygon by clicking and holding to drag and move the map. Double click to end the drawing process, create the polygon, and determine its category. Once you draw the polygon, the Map Object Editing Panel will appear and enable you to add photos, videos, a title and information to it. To edit or delete information or media associated with a polygon, click on the polygon and make any desired changes in the Map Object Information Panel.


Draw Line


Use the Draw Line tool to draw a road, trail, path, creek, river, and others. To draw a line, click the line icon. Single click to add the first point of the line, and single click to add additional points. If required, you can navigate while drawing a line by clicking and holding to drag and move the map. Double click to end the drawing process, create the line, and determine its category. Once you draw the line, the Map Object Editing Panel will appear and enable you to add photos, videos, a title and information to it. To edit or delete information or media associated with a line, click on the line and make any desired changes in the Map Object Information Panel.


Place Marker


Use the Place Marker tool to add a point to your map, such as a photo location, video location, club house, field, food plot, hazard, resources, gate, parking, stand, or structure. To place the marker, click the drop-pin icon. Single click to add the point on the map and determine its category. Once you place the marker, the Map Object Editing Panel will appear and enable you to add photos, videos, a title and information to it. To edit or delete information or media associated with a marker, click on the marker and make any desired changes in the Map Object Information Panel.


Modify Map Feature


The Modify Map Feature tool enables you to select a line or polygon and adjust it.


How can I add, edit, or delete the information or media associated with a map object?


To add, edit, or delete the information or media associated with a map object, access the Map Object Editing Panel. Here you can make changes to the information or media associated with the map object.


How do I attach a video to a map object?


You may attach any YouTube or Vimeo video to a map object. First, the video must be available on YouTube or Vimeo. Copy the YouTube or Vimeo video’s URL and paste it into the “Video” field in the Map Object Editing Panel.


How do I change the color of a map object?


Open the Map Object Editing Panel and select the color that you would like it to be.


How do I change the opacity of a line or polygon?


Open the Map Object Editing Panel. Beside the color swatches, select the “Advanced” button. Click on the color field and use the sliders that appear to change the map object’s opacity.


Can I edit a polygon or a line after I draw it?


Yes, you can edit a polygon or line after you have created it. To do so, click the Modify Map Feature icon in the top right-hand corner of the screen; then click on the line or polygon and move its lines.


Editing Layers

What is a layer?


A layer is a group of map objects. There are two pre-built layers in TerraStride Pro: Parcel Overlays and Federal and State Lands. Users can also create Custom Layers; for example, a hunting layer may contain all of the deer stands, food plots, and ATV sheds on a map.


What is the Parcel Overlays Layer?


TerraStride Pro offers Parcel Overlays for the majority of counties in the United States. Users can leverage Parcel Overlays to look up ownership information and quickly save boundaries to a map. Users with either Free or Premium Accounts can leverage parcel overlays for individual states at $149 per year.


What is the Federal and State Lands Layer?


The Federal and State Lands Layer turns on an overlay of government lands maintained by the Bureau of Land Management. Click “Legend” to the right on this layer’s title to see an expanded list of the types of lands included in the overlay.


How do I create a Custom Layer?


Go to the “Layer” tab in the Map Information Panel and click “+” button.


How do I assign a map object to a layer?


Access the Map Object Editing Panel. Select the layer you would like to add the object to from the “Add To Layer” field. You must create a layer first in the Layers tab on the Map Information Panel before you can assign a map object to it.


How many layers can a map object be assigned to?


Map objects can only be applied to one layer at a time. If you would like to remove an object from a particular layer, click the “x” to right of the layer’s name.


How do I rearrange the order of the layers?


Click and hold a layer’s name and drag it to the position that you would like for it to be in the list of Layers.


How do I edit a layer’s name?


Click the editing pencil icon to the right of the layer’s name.


How do I delete a layer?


Click the “x” to the right of the layer’s name.


Will I lose assets associated with a layer if I delete the layer?


No. You can delete a layer in the Layers tab without deleting the assets associated with it. It only deletes the map objects’ association with that layer.


Sharing Maps

How do I share my maps?


To share a map, use the sharing button in the Map Tools. From there, you can copy your map’s URL, post your map to Facebook or Twitter, or get HTML code for embedding your map into a website. A map’s URL can also be copied from the Details section of a map on the Maps Page.


What will a viewer be able to see?


A viewer can see the details and boundaries for maps shared from Free Accounts; however, a viewer will only be able to see map objects on maps shared from Premium Accounts.


Viewers that are not logged into the map owner’s account will be able to access tabs on the Map Information Panel and use the Map Tools - Share, Help, Print PDF, Navigate, Location/Elevation, Measure Distance, and Search - but they will not be able to use the Map Editing Tools.

How do I add my contact information to a map?


TerraStride Pro will automatically display the contact information that you provide in the Account Management page. This information will appear on your Maps Page and on the Map Information Panel in the map view.


Can I change my contact information for individual maps?


Yes, you can change any of the details that will be displayed on the Map Information Panel from the Property Settings Page.


Can I manually set the acreage for a map?


Yes. Under Property Setting, deselect “Use Computed Acreage” and type the custom acreage in the Acreage field.

Who can edit my maps?


Only people with access to the account that created the map.


If I edit my maps, will I need to issue new links for the most recent versions?


No. The maps will be updated everywhere automatically. Whenever a viewer clicks on a map’s link, they will see the most recent version of the map. You do not need to save your maps.


How do I give a virtual tour of a map?


We recommend you use any screen-sharing service, such as Gotomeeting, Google Hangouts, Skype, or join.me, to give virtual tours of maps.


Closing and Deleting Maps


What is the difference between a Open, Private, and Closed map?



How do I close a map or make it private?


On the Maps Page, click on the name of the map or the “Details” button. Choose “Close” or “Private” in the status drop-down box.


What happens when I close map?


When you close a map, it will become inactive and no longer viewable to anyone besides the account owner. The account owner will still be able to edit a closed map. The closed map will be archived in the Closed list on the Maps Page.


Can I reactivate a closed map?


Yes. While you will still be able to view and edit a closed map, if you would like to reactivate it, you may do so easily by switching the map’s status from Closed to Open or Private.


How do I delete a map?


Go to the list of maps on the Properties tab under the Account Settings page. Click the delete button beside the map you would like to permanently erase. We recommend that you close versus delete your maps. Eventually, we will provide reporting tools that will give you the ability to track the success of your listings and their maps.

Contact TerraStride - sales@terrastride.com - 803-764-4926